Service Desk Emulator

TicketReady

Practice real support tickets, build job-ready instincts, and turn each resolved case into proof you can show.

Subscriber Workspace

Pro Dashboard

Unlock Pro to turn practice tickets into a weekly job-readiness routine with evidence you can reuse.

Free Preview 0% readiness

Help Desk Analyst

Choose the job you want, then TicketReady will bias the queue, daily plan, and proof pack toward that path.

Run your first support shift

TicketReady will point you to the next realistic case, then turn the result into proof for your job search.

Build today's streak

Complete a small daily set to keep your job-readiness practice moving.

Daily Preview 0 day streak

0 of 3 daily actions complete.

Today's Shift

Day 1

    Evidence Vault

    0 saved

    Interview Drill

    Coach

    Complete a scored ticket to generate your first interview practice prompt.

    0 of 30 ramp days completed.

    Job-Ready Checklist

    0/7

    Resolve tickets to build proof for entry-level support interviews.

    Skill Gap Coach

    Train The Next Weak Spot

    Preview
    Focus Skill Identity

    TicketReady will recommend the next drill from your target role and score history.

    Pro Report

    Weekly Readiness Report

    Locked

    Pro turns your completed tickets into a weekly job-readiness summary.

    Resume Export

    Training Proof Pack

    Locked

    Pro exports your strongest simulated cases into honest resume and interview prep notes.

    Job Search Kit

    Application Copy Builder

    Locked

    Pro turns your training evidence into role-specific resume, LinkedIn, and interview wording.

    Mock Interview

    Answer Coach

    0 reps
    Prompt

    Complete a scored ticket to generate an interview prompt.

    Coach Score 0/100

    Answer a prompt to get structure feedback.

      Recent Practice

      Pro scores answers for impact, safe process, documentation, and clear communication.

      30-Day Path

      Help Desk Job-Ready Ramp

      Day 1 preview
      Free users can preview Day 1. Pro unlocks the full 30-day training path.

      Shift 01

      Corporate IT Support Queue

      XP 0
      Solved 0
      Best 0
      Readiness 0%
      SD-0000

      Loading ticket

      SLA 00:00

      First response tone

      Knowledge Base

        Pick up to 4 actions

        0/4

        Pro Outcome

        Job Evidence Lab

        Subscriber
        Resume Evidence

        Complete a ticket to generate a job-ready proof entry.

        Interview Practice

        Your next interview prompt appears after a scored resolution.

        Next Drill

        The app will recommend the next skill to train from your weak spots.